> For the complete documentation index, see [llms.txt](https://digital-assessment-landscape.szi.gov.zm/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://digital-assessment-landscape.szi.gov.zm/home.md).

# Digital Zambia Acceleration Project

<div align="left"><figure><picture><source srcset="/files/vIHy7Xml6Uut4yNNJjUV" media="(prefers-color-scheme: dark)"><img src="/files/sEAJe75qsdxs2PErmT2O" alt="" width="563"></picture><figcaption></figcaption></figure></div>

## **Project Background**

The Government of Zambia is advancing public-sector digital transformation through the Smart Zambia Institute (SZI). The World Bank supports this work through the Digital Zambia Acceleration Project (DZAP).

This assignment supports the government's vision for a trusted, resilient, and inclusive digital economy.

## **Objective Of The Assignment**

The purpose of this consultancy is to select a capable firm to assess Zambia's digital government landscape. The firm will identify existing digital government services, assess government platforms and their gaps, and identify barriers to expanded e-service delivery.

**The consultant will:**

1. Assess Zambia's digital government services and digitization initiatives.
2. Identify delivery, accessibility, and quality gaps.
3. Develop a blueprint for full-scale government service delivery.
4. Evaluate institutional, policy, and regulatory frameworks.
5. Recommend improvements for digital government services and the digitization ecosystem.

For the complete scope, requirements and deliverables, download the full **Terms of Reference** document below.

{% file src="/files/gmo2FgxyMHavMxgmLUdk" %}

### **Explore The Repository**

Use these collections to review the legal, policy, technical, and operational foundations of Zambia’s digital government ecosystem.

<table data-view="cards"><thead><tr><th>Collection</th><th data-card-target data-type="content-ref">Open</th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><strong>Acts</strong><br>Acts, regulations, and other legal instruments.</td><td><a href="/pages/bnTrLYClz4gYl1NmC4qP">/pages/bnTrLYClz4gYl1NmC4qP</a></td><td><a href="/files/yT9XW2I0b0K5YHOD0w3y">/files/yT9XW2I0b0K5YHOD0w3y</a></td></tr><tr><td><strong>Policies</strong><br>Policies that guide programme direction and delivery.</td><td><a href="/pages/zrTLQs25ILqY8F7Wje7a">/pages/zrTLQs25ILqY8F7Wje7a</a></td><td><a href="/files/VZ63Xs9RnIg6qk0JTYG0">/files/VZ63Xs9RnIg6qk0JTYG0</a></td></tr><tr><td><strong>Standards</strong><br>Technical, operational, and service standards.</td><td><a href="/pages/3w4EU83iOubVN45G1r1c">/pages/3w4EU83iOubVN45G1r1c</a></td><td><a href="/files/qyO1W1kSYCzrsqGtBQAR">/files/qyO1W1kSYCzrsqGtBQAR</a></td></tr><tr><td><strong>Guidelines</strong><br>Practical guidance and implementation resources.</td><td><a href="/pages/Wppv0Pfypgk4R40fJhuO">/pages/Wppv0Pfypgk4R40fJhuO</a></td><td><a href="/files/X5KjVogz1GSMNFBomAfF">/files/X5KjVogz1GSMNFBomAfF</a></td></tr><tr><td><strong>Reports</strong><br>Research, assessments, and project publications.</td><td><a href="/pages/myqJnXXqAPHotar9Otk7">/pages/myqJnXXqAPHotar9Otk7</a></td><td><a href="/files/UhBPahf2A1JzZJvb20wa">/files/UhBPahf2A1JzZJvb20wa</a></td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://digital-assessment-landscape.szi.gov.zm/home.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.